Your whole phone system.

Devices

Softphone, deskphone, and a mobile app. Every plan.

• Softphone in the browser and the mobile app. No install, standard on every plan.
• Deskphone provisioning. Bring your own SIP handset and we hand back the credentials and outbound profile.
• A private direct line for every seat, softphone or deskphone, plus shared access to your main line.
• The iOS and Android app rings, answers, and dials out like a real phone, even when it is locked. Android is live on Google Play, iOS is in App Store review.

Routing

IVR, ring groups, and transfers.

• Visual IVR builder. Drag-and-drop nodes for keypress menus, AI decision branches, transfer rules, and voicemail handlers.
• Ring groups. Name a set of phones that ring together on inbound, first to answer wins.
• Call transfer with a verbal warning, so the caller always knows they are being moved.
• Live human takeover. Jump into any AI call and take it over, with the full context in hand.

Call handling

Recording, transcripts, voicemail, after-hours.

• Every call recorded with a full transcript and a lead-quality score.
• Voicemail with transcripts, on every plan, so you can read instead of listen.
• After-hours behavior is fully configurable per number: voicemail, transfer, or let Emma handle it.
• Automatic lead capture into your dashboard for follow-up.

Texting

Two-way text, compliance done.

• Two-way SMS on the same number you take calls on, threaded in your dashboard.
• 10DLC TCR registration handled in-app. Brand, campaign, and use-case validation.
• Auto-reply rules, so a quick reply does not need a human at 2 a.m.
• STOP, START, and HELP keywords honored automatically per carrier rules.

Phone capacity by plan.

Every plan includes the full phone system. This is the capacity on the phone side. The complete breakdown lives on the pricing page.