How it works.

From the first ring to a booked, paid job. On autopilot, or with your whole team on the line.

  1. The call comes in.

    Every call hits your Magic Voice line. On your rules, it can let Emma answer, ring your team on any device, or both at once. No menus, no hold music.

  2. Emma handles it, or your team does.

    Emma answers in your shop's voice, quotes your services, and qualifies the caller. Or she rings a tech's phone or the front desk. You can jump into any AI call and take over mid-conversation, with the full context in hand.

  3. It books into OrbisX, and takes the deposit.

    She checks your live OrbisX availability, books the appointment on the call, syncs the customer, logs the call to their timeline, and sends a deposit link that settles against the booking. No "let me call you back."

  4. The customer gets texted.

    Confirmations, deposit links, and follow-ups go out by SMS automatically. Two-way texting handles everything else, and every message lands on the OrbisX timeline too.

  5. You see everything.

    Every call recorded, transcribed, and scored for lead quality, in one command center and in your pocket. You always know which calls are money.

On every call, the system can:

A live caller, a real shop phone system. This is the tool surface, not a wish list.

  • Quote services from your catalog, or capture a lead when it should not quote
  • Check live OrbisX availability and book the appointment on the call
  • Collect a deposit with an automatic payment link
  • Ring your team on softphone, deskphone, or the mobile app
  • Let you take over any AI call, with full context
  • Look up returning customers by phone or name
  • Cancel or reschedule existing appointments
  • Take a message with low, medium, or high urgency
  • Transfer to you or your team, with a verbal warning to the caller
  • Send confirmations, deposit links, and follow-ups by text
  • Take a voicemail, transcribe it, and deliver it to your inbox
  • Validate mobile-service zip codes and travel fees

It runs on your rules. Decide which services get an exact quote, a range, or a lead. Decide who rings, when, and what Emma handles alone. Change any of it from your dashboard, and it applies on the very next call.

Put your front desk on autopilot.

Live the same day. No contract, no junk fees.

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