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Roadmap.

What we just shipped, what we are working on now, and what is next. No calendar dates here. We would rather under-promise and over-deliver.

Recently shipped.

In production right now.

  • The complete phone system

    Numbers, softphones, deskphones, a mobile app, and voicemail with transcripts. Standard on every plan, no separate phone bill. IVR routing is on Core and up.

  • Android app on Google Play

    The app rings, answers, and dials out like a real phone, even when locked. Live on the Play Store now.

  • iOS app on the App Store

    Live on the App Store now. Same real-phone behavior as Android, ringing while locked.

  • OrbisX deposits and timeline

    Emma collects the deposit and logs every call she answers to the OrbisX customer timeline, hands-free.

  • A private line for every seat

    Each softphone and deskphone gets its own direct line, with per-user call and text privacy.

  • Two-way SMS on your number

    Text customers from the number Emma answers, with 10DLC carrier compliance built in.

  • Ring groups

    Name a set of phones that ring together on inbound, and first to answer wins.

In progress.

Active development
  • Voice cloning

    Train Emma on your own voice, so she sounds like you or your team. Coming soon on Pro and Shop.

  • English and Spanish calls

    Emma answering callers in both English and Spanish. Coming soon.

  • Per-location closed dates

    Block holidays and one-off closures per location, not just per shop.

On the horizon.

Where Magic Voice is going next.

  • Outbound recall flows

    Re-engage past customers automatically with reminders, follow-ups, and reschedule prompts.

  • More booking platforms

    Urable and Shop-Ware in research. OrbisX remains our deepest integration.

Want a say in what ships next?

Jump in, use the product, and tell us what is missing for your shop.